Responsible Gaming
At qr88, we believe gaming should be entertaining, not harmful. We're committed to promoting safe play and providing tools to help you stay in control.
Online gaming at qr88 is designed to be an enjoyable form of entertainment for adults aged 21 and over. For the vast majority of our Indonesian players, gaming remains a fun recreational activity that adds excitement to their leisure time. However, we recognize that for a small percentage of users, gaming can develop into a problem that negatively impacts their finances, relationships, work, and overall well-being.
qr88 takes responsible gaming seriously. We've built comprehensive safeguards into our platform to help you maintain healthy gaming habits, recognize warning signs early, and access support if gaming begins to feel like more than entertainment. Our commitment extends beyond compliance with regulations—we genuinely care about our players' welfare and strive to create an environment where fun never crosses the line into harm.
This page explains the responsible gaming tools available on qr88, outlines the warning signs of problematic gaming behavior, provides practical tips for staying in control, and directs you to professional help resources if you need them. We encourage all qr88 players to familiarize themselves with this information and to use our control features proactively.
Your Responsible Gaming Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can add to your qr88 account. Once you reach your limit, you cannot deposit again until the time period resets. Limits take effect immediately when lowered, and after a 24-hour cooling-off period when increased.
Learn how to set limitsSession Time Limits
Set reminders or automatic logout triggers based on time spent on qr88. You can configure alerts after 1, 2, 3, or 4 hours of continuous play, or set a hard session limit that automatically logs you out and locks your account for a cooling-off period.
Configure time limitsTake a Break (Time-Out)
Temporarily suspend your account for 24 hours, 7 days, 30 days, or 90 days. During a time-out, you cannot log in, deposit funds, or place wagers. This is perfect if you feel you need a short break to reset your relationship with gaming. Time-outs are activated immediately and cannot be reversed.
Request a time-outSelf-Exclusion
Permanently or long-term exclude yourself from qr88 for a minimum period of 6 months, 1 year, 2 years, 5 years, or permanently. Self-exclusion immediately closes your account, blocks all access, and prevents you from creating new accounts. Any remaining balance will be returned to you according to our withdrawal procedures. This is a serious step for those who recognize they have a gambling problem.
Understand self-exclusionLoss Limits
Set maximum loss thresholds for daily, weekly, or monthly periods. When your net losses (total wagers minus total winnings) reach your specified limit, you will be unable to place additional wagers until the period resets. This tool helps prevent chasing losses and keeps your gaming budget under control.
Set loss limitsActivity History & Reality Checks
View detailed reports of your gaming activity including total time played, amounts deposited and withdrawn, win/loss statistics, and game-by-game history. Enable reality check pop-ups that appear at regular intervals during play to remind you how long you've been playing and how much you've spent.
View your activityWarning Signs of Problem Gambling
Gaming becomes a problem when it interferes with your daily life, relationships, finances, or mental health. Be honest with yourself—do any of these warning signs apply to you?
- Spending more money on gaming than you can afford to lose
- Borrowing money or selling possessions to fund your gaming activities
- Gaming as a way to escape problems or relieve feelings of anxiety, guilt, or depression
- Neglecting work, family responsibilities, or social activities because of gaming
- Lying to family or friends about how much time or money you spend on gaming
- Feeling restless, irritable, or anxious when trying to cut down or stop gaming
- Chasing losses by continuing to play in an attempt to win back money you've lost
- Repeatedly trying and failing to control, reduce, or stop your gaming
- Gambling with money needed for essential expenses like rent, food, or utilities
- Experiencing relationship conflicts, job problems, or financial difficulties due to gaming
- Thinking constantly about gaming even when not playing
- Increasing the amount you wager to achieve the same level of excitement
If you recognize multiple warning signs in yourself, it's time to take action. You are not alone, and help is available.
Tips for Healthy Gaming
Set a budget before you start playing and stick to it. Only use money you can afford to lose, never money meant for bills or essentials.
Set time limits for your gaming sessions. Use qr88's reality check tools to remind yourself how long you've been playing.
Never chase losses. If you lose your budget, accept it and walk away. Trying to win back losses often leads to bigger losses.
Don't game when you're upset, stressed, or under the influence of alcohol. Make decisions with a clear mind.
Balance gaming with other activities. Maintain hobbies, social connections, exercise, and work responsibilities.
View gaming as entertainment with a cost, not as a way to make money or solve financial problems.
Take regular breaks during gaming sessions. Step away from the screen, stretch, and clear your head.
Be honest with family and friends about your gaming activity. Secrecy and lying are warning signs of a problem.
Professional Help & Support Resources
If you believe you have a gambling problem, or if someone you care about shows signs of problematic gaming behavior, professional help is available. These organizations provide confidential support, counseling, and treatment options.
qr88 Customer Support
Our support team can help you activate responsible gaming tools, answer questions about self-exclusion, or provide information about external help resources.
Gamblers Anonymous
International fellowship of men and women who share their experiences and support each other in recovering from gambling problems. Meetings available in many Indonesian cities.
National Problem Gambling Helpline
Confidential helpline offering crisis counseling, information, and referrals to local treatment providers. Available in multiple languages including English and Indonesian.
BeGambleAware
Provides free, confidential advice and support to anyone affected by gambling problems. Offers self-assessment tools, treatment finder, and educational resources.
Remember: Seeking help is a sign of strength, not weakness. Recovery is possible, and you don't have to face this alone.
Our Commitment to You
qr88 is committed to providing a safe, fair, and responsible gaming environment for all Indonesian players. We continuously invest in technology, training, and partnerships to detect problem gaming behaviors early and intervene proactively. Our customer support team receives specialized training in responsible gaming practices and can assist you with activating protection tools or accessing help resources at any time.
We strictly enforce our 21+ age policy through rigorous identity verification processes. We do not target marketing to minors, vulnerable populations, or self-excluded individuals. We never encourage excessive play or portray gaming as a solution to financial difficulties. Our platform includes prominent responsible gaming messages, easy access to control tools, and clear information about odds and risks.
Your well-being matters more to us than any wager you place. If you ever feel that gaming at qr88 is no longer fun or is causing problems in your life, we urge you to use our responsible gaming tools immediately or contact our support team for assistance. We're here to help, not judge.
Need Help or Have Questions?
Our customer support team is available 24/7 to assist with responsible gaming tools, answer questions, or help you find professional support resources. Don't hesitate to reach out.